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Contact Details
Details of Investment Advisor
Name of Investment Adviser - Marcellus Capital Partners LLP, CIN/ LLPIN AAN-4864
SEBI Registration number - INA000017204, BASL Membership Number - BASL1879
Registered Address - 102, First Floor, Boston House, Suren Road, Near 'Western Express Highway' Metro Station, Andheri East, Mumbai 400093
Correspondence Address - 102, First Floor, Boston House, Suren Road, Near 'Western Express Highway' Metro Station, Andheri East, Mumbai 400093, Telephone - 0806-9199-431.
Principal officer details
Name Mr. Krishnan V R, Contact No - 0806-9199-431, Email Id: krishnan@marcellus.in
Compliance officer details
Name Ms. Mansi Bhogal, Contact No - 0806-9199-431, Email Id: mansi@marcellus.in
Grievance officer details
Name Ms. Mansi Bhogal, Contact No - 0806-9199-431, Email Id: grievance.ia@marcellus.in
Disclaimers
Investment in securities market is subject to market risks. Read all the related documents carefully before investing.
Registration granted by SEBI, membership of BASL, and certification from National Institute of Securities Markets (NISM) in no way guarantee performance of the intermediary or provide any assurance of returns to investors.
Marcellus's Cyber Security Awareness Module
This module provides a summary of the precautions a stakeholder must take to ensure security while accessing Information technology Mediums. Click here
Investor Charter
Disclosure Document
Complaint and Dispute resolution
Annual compliance reports
Corporate Disclosure
Client level segregation certificate
Most Important Terms and Conditions
Escalation Matrix
| Escalation Level | Condition for Escalation | Contact Information |
|---|---|---|
| Level 1 | Routine questions and common issues | help.ia@marcellus.in |
| Level 2 | Unresolved issues from Level 1 / Any Grievance | grievance.ia@marcellus.in |
| Level 3 | Significant unresolved issues / Grievances from Level 2 | mansi@marcellus.in and krishnan@marcellus.in |
MeritorQ Webinars
Complaint Data for the month ending – April, 2025
| Sr. No. | Received from | Pending at the end of last month | Received | Resolved* | Total Pending# | Pending complaints >3months | Average Resolution time^ (In days) |
| 1 | Directly from Investors | 0 | 0 | 0 | 0 | 0 | 0 |
| 2 | SEBI (SCORES) | 0 | 0 | 0 | 0 | 0 | 0 |
| 3 | Other Sources (if any) | 0 | 0 | 0 | 0 | 0 | 0 |
| Grand Total | 0 | 0 | 0 | 0 | 0 | 0 |
*Inclusive of complaints of previous months resolved in the current month.
^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.