The mobile phone will likely go down in history as the technology which had the biggest impact on people’s lives and progressively so. Whilst its ability to connect people far away is often seen as the gamechanger for human civilisation, this article highlights one aspect where the smartphone has actually disconnected people. The piece in The Atlantic highlights the role of the landline as a family phone – a shared space among family members which quietly went a long way in building bonds.
“The shared family phone served as an anchor for home,” says Luke Fernandez, a visiting computer-science professor at Weber State University and a co-author of Bored, Lonely, Angry, Stupid: Feelings About Technology, From the Telegraph to Twitter. “Home is where you could be reached, and where you needed to go to pick up your messages.” With smartphones, Fernandez says, “we have gained mobility and privacy. But the value of the home has been diminished, as has its capacity to guide and monitor family behavior and perhaps bind families more closely together.”
My tween will never know the sound of me calling her name from another room after the phone rings. She’ll never sit on our kitchen floor, refrigerator humming in the background, twisting a cord around her finger while talking to her best friend. I’ll get it, He’s not here right now, and It’s for you are all phrases that are on their way out of the modern domestic vernacular. According to the federal government, the majority of American homes now use cellphones exclusively. “We don’t even have a landline anymore,” people began to say proudly as the new millennium progressed. But this came with a quieter, secondary loss—the loss of the shared social space of the family landline.
And with the spread of cordless phones in the 1980s, calls became more private. But even then, when making a call to another household’s landline, you never knew who would pick up. For those of us who grew up with a shared family phone, calling friends usually meant first speaking with their parents, and answering calls meant speaking with any number of our parents’ acquaintances on a regular basis. With practice, I was capable of addressing everyone from a telemarketer to my mother’s boss to my older brother’s friend—not to mention any relative who happened to call. Beyond developing conversational skills, the family phone asked its users to be patient and participate in one another’s lives.
… the calls, texts, and emails that pass through cellphones (and computers and tablets) can now be kept private from family members. “It keeps everybody separate in their own little techno-cocoons,” says Larry Rosen, a retired psychology professor at California State University at Dominguez Hills and a co-author of The Distracted Mind: Ancient Brains in a High-Tech World. Whereas early landlines united family members gathered in a single room, cellphones now silo them.
A shared family phone meant that kids overheard some of their parents’ conversations, providing a window into their relationships, but today, children frequently see a parent silently staring at a screen, fingers tapping, occasionally furrowing a brow or chuckling.”

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